All Sugarbird products are designed in Cape Town, South Africa. We work with trusted local suppliers and artisans to produce high-quality souvenirs and gifts while supporting local craftsmanship.

Yes! We ship throughout South Africa and to many countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.

Orders are usually dispatched within 2–5 business days. Delivery times depend on your location and the shipping method selected at checkout.

Absolutely! Sugarbird products make wonderful gifts for travellers, South Africa lovers, and anyone who enjoys unique illustrated artwork. If you're sending a gift, simply enter the recipient's delivery address during checkout.

Yes! We create custom destination illustrations, travel posters, and souvenirs for tourism boards, museums, lodges, visitor centres, and businesses. Visit our Custom Illustrations page or get in touch to discuss your project.

Our products are made using carefully selected materials to ensure excellent quality and durability. Material details can be found on each individual product page.

Yes. Every illustration is created by Emmy, the illustrator behind Sugarbird. Each design is inspired by the places, wildlife, culture, and little details that make a destination unique.

Yes! We supply gift shops, museums, lodges, bookstores, visitor centres, and tourism retailers across South Africa and Namibia. If you're interested in becoming a stockist, we'd love to hear from you.

We accept secure online payments through our checkout. Available payment methods will be displayed during the checkout process.

We take great care when packaging every order. If your order arrives damaged or there is a problem with your purchase, please contact us as soon as possible and we'll do our best to make it right.